Director of Contributor Engagement
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Director of Contributor Success &
Engagement.
Key Responsibilities
Own and evolve the global retention strategy, designing segmented
programs to increase NPS and CLV
Build lifecycle and loyalty programs to retain top performers and
encourage long-term participation
Oversee Contributor communications, ensuring tone, clarity, and
brand consistency across all channels
Required Qualifications
8+ years in retention marketing, lifecycle management, or loyalty
program strategy
Experience with large-scale, segmented user/member bases preferably
in a digital or platform environment
Strong analytical skills to evaluate NPS, CLV, incentive
performance, and ROI
A track record of building impactful programs across
cross-functional teams
Passion for fair work, global workforce enablement, and the future
of the gig economy
Keywords: VirtualVocations, Baldwin Park , Director of Contributor Engagement, Executive , Vista, California
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