Inside Sales Assistant
Company: Mutual Trading Co., Inc.
Location: El Monte
Posted on: May 8, 2024
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Job Description:
Who we are:Established in 1926, Mutual Trading Co., Inc. was
originally a small co-op organization for centralized purchasing of
basic import foods to service the needs of the early Japanese
immigrant society in Southern California. We've grown nearly 100
years old now, and command a premiere position among Japanese
foodservice suppliers, as well as fill a key role as "Culinary
Ambassador" promoting Japanese foods worldwide. Currently, we
import, manufacture, and distribute over 7,000 Japanese foods,
beverages, restaurant equipment and supplies.BenefitsAll paid
Health, Dental, and Vision Insurance for employees and their
dependentsLife Insurance and 401k Plan with company match.Location:
Los Angeles, CaliforniaHours: M-F: 8AM - 5PMEssential Job
Functions--- Inputs, updates, and maintains sales orders, invoices,
customer records and bill-back data within the Company database---
Maintains high levels of customer satisfaction by providing
excellent service and building rapport--- Answers customer
questions about product features, product benefits, and
procedures--- Supports Division trade shows event production and
execution--- Reports any inventory or service issues to appropriate
account manager immediately--- Collaborates with the sales staff to
monitor active purchase orders and ensure that orders are completed
on time--- Assists salespersons with collection of payment in a
timely manner--- Updates and prepare all monthly sales
materials/reports as defined by the Division--- Scribes department
meetings and distribute meeting minutes to the team--- Attends
Company events and functions outside of normal working hours---
Attends semiannual inventory count on designated day, possibly on a
weekend--- Other duties as assigned--- Obligation to answer to all
management as requestedPhysical Requirements--- Able to sit in an
office for a majority of the day--- Able to type and use a computer
for extended periods of time--- Able to reach, bend, kneel, and
lift up to 25 pounds occasionally--- Working Conditionso Noise
Level: Normal to loudo IndoorsOther Requirements--- Business level
English required, Native level English preferred--- Business level
Japanese and Chinese required, Native level preferred--- Maintains
a positive attitude--- Able to work independently and as a team---
Able to adapt to frequent changes in assignments and workload---
Passes the Sake Adviser course within 1 year of employment--- High
school diploma or equivalent required; Bachelor's degree and above
preferred--- Minimum 1 year of food or liquor sales required--- 2+
years of customer service or sales experience preferredKnowledge
and Skills--- Clerical/Administrative Support--- Knowledge of ERP
systems, especially AS400, highly preferred--- Demonstrates basic
Microsoft Office proficiency--- Demonstrates strong organizational
skills and attention to detail--- Possesses basic mathematical
knowledge such as markups, discounts, counting inventory, weight
and measurement conversions, combining, etc.--- Has strong
communications and interpersonal skills--- Has strong customer
service and problem-solving skills--- Knowledge of Japanese foods
and liquors preferredDisclaimersThis position description is not to
be construed as an exhaustive statement of duties,
responsibilities, or requirements. Individuals may be required to
perform any other job-related duties as instructed or requested by
the department manager or other management as needed, subject to
reasonable accommodation and business needs. The information
contained herein is subject to change in the Company's sole
discretion, and no part of this document is to be construed as an
express or implied contract of employment, nor does it alter the
"at-will" employment status with the Company. Requirements are
subject to accommodations with ADA, FEHA, and all other applicable
federal and state laws. Please report any changes of essential job
functions to the Human Resources Department.Mutual Trading Company,
Inc. is an Equal Opportunity Employer.
Keywords: Mutual Trading Co., Inc., Baldwin Park , Inside Sales Assistant, Sales , El Monte, California
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